Terms and Conditions

Confirmation

Written confirmation is required for all bookings. Final numbers need to be confirmed 7 days prior to the event and this number will be charged, this then becomes the minimum charge.

Deposits / Payments

A non-refundable deposit of £100 is required to secure your preferred date. Twelve weeks prior to the event we will require a further 50% of costs which will form part of your non-refundable deposit. 14 days prior to your event we will require your final balance along with minimum final numbers that will be charged. We will endeavor to cater for an increase in numbers after this date.

Please note: all deposits are non-refundable, without exception.

Should you cancel your event less than six weeks prior to the date full charges will apply. We strongly advise you make your own insurance arrangements.

"The level of generosity shown by Brend Hotels at the Castle Hill Jubilee Ball was astounding. Quite simply Nigel, you and your staff made the evening the success that it was."
Stephen Roberts, Commercial Director North Devon Hospice
"Just to say a huge thank you for catering at our sons’ wedding at Castle Hill. We cannot speak highly enough of Nigel, Elliot and all the staff, who looked after us with faultless precision and effort. So many guests said how wonderful the food was and we would have absolutely no hesitation in recommending you to our friends. James and Vikki have had such a great start to their marriage. Thank you again. With kind regards."
Mike and Sue Howard
"Thank you for all your help leading up to and on the day for our wedding at Castle Hill on the 27th April. We both had a wonderful time and family and friends enjoyed the wedding breakfast thanks to all your preparation and organisation on the day. Thanks and best wishes."
Martin and Natalie
"The Dinner on the Saturday evening was an outstanding success and I was hugely impressed with Nigel and his team and how they coped with the dreadful weather conditions. Given that the food had to be prepared offsite it was delicious and many people commented on how good it was and how succulent and tasty the chicken was - well done to the chef."
Ian, Aston Martin Centenary Dinner at Castle Hill Devon
"Myself, my husband and the family can't thank Nigel and his team Enough! What an amazing job he done for us the food was 100% and the service was even better! Will 100% always recommend! "
Charlotte Parr – Facebook review
"Both myself, my new husband and all our family and friends cannot recommend this company more highly. They treat your venue as one of their own and go above and beyond to ensure everything is perfect for you and all your guests. This is not just a business to them, there is genuine care and attention put towards doing the job right. We are so grateful for everything they did for us and it was a complete bonus that the food was out of this world!!!”"
Rachel Mary – Facebook review